Surya Ranjan Pandita

a digital marketer. He is always on the lookout for new optimization strategies and loves to create actionable content.

1 article published

Chatbot Best Practices: Top-8 Mistakes to Avoid With Chatbots in Business

If you think a chatbot is not a popular communication channel for businesses and customers alike, think again. According to research, using chatbots as a brand communication channel has skyrocketed by a whopping 92% since 2019. This includes chatbots that are active on WhatsApp, Facebook Messenger,